30. July 2009 by Myke.

As simple and easy as this task is, we received about 10 emails over the last 2 weeks asking, “I have my users set up to use a mapped drive for their personal data stored on the network.  How can I make that available to them while they are not on the network?”

Easy, open up My Computer and right-click on the mapped drive and select “Make available offline”.  That’s it.  Once the wizard pops up you can detail what you want the offline files to do and once you complete the wizard, it will begin the sync of the files to the local PC.  You are now done.  Cheers.

Posted in Technical Questions, Networking, Microsoft, Desktops, Laptops, Storage | 1 Comment »

24. July 2009 by Myke.

Enable-ExchangeCertificate : The certificate with thumbprint XXXXXXXXX was found but is not valid for use with Exchange Server
(reason: PrivateKeyMissing).
At line:1 char:27
+ Enable-ExchangeCertificate <<<< -Thumbprint XXXXXXXXX -Services “IIS”

The above error is a result of a glitch with Exchange 2007. This issue does not happen all the time as it is completely random, but when it does happen no certificate can be installed or removed through the Exchange Management Shell (EMS). For whatever reason it may be, the system forgets where it placed the Private Key or the certificate store is damaged.

Repair Damaged Certificate Store:

1) Open MMC (Microsoft Management Console) to the Certificate Manager (Certificates Snap-in) for the Local Computer account.
2) Double-Click on the recently imported certificate (It will be missing the golden key).
3) Go to the Details tab.
4) Click on the Serial Number field and copy down that number. (Leave window open)
5) Open up the command prompt (DOS Prompt — CMD.exe)
6) Type: certutil -repairstore my “SerialNumber”( SerialNumber is that what was copied down in step 4.)
7) After running the command, go back to the MMC and right-click Certificates and select “Refresh”.
One should now see the golden key associated with the certificate.
9) Double-check in the Exchange Power Shell with: Get-ExchangeCertificate

Alternatively if the above does not work try the following:
Note: Follow these steps if running Windows Server 2008 only

1) Open MMC (Microsoft Management Console) to the Certificate Manager for the Local Computer account. (Certificates Snap In)
2) Look in the Personal section of the Certificate Manager and there should be icon(s) without a little golden key. (Those with the key have the private key bonded to them.)
3) Delete the icons without the golden key.
4) Go back to the EMS.
5) Run the Import-ExchangeCertificate and Enable-ExchangeCertificate in one line like so: [ Import-ExchangeCertificate -Path c:\exchange.comodo.com.crt | Enable-ExchangeCertificate -Services “SMTP, IMAP, IIS, POP” ]
*** Please modify the command according to your needs. ***

Posted in Security, Exchange, Microsoft | 1 Comment »

14. July 2009 by Myke.

“I cannot put my Citrix server into install mode.  It keeps saying I am not an administrator and my account is a domain admin.  WTF gives man?” 

Over the last few weeks we have received multiple e-mails asking why they cannot get a Terminal/Citrix server in install mode.  Each time they do this they encounter the following error, “Only members of the Administrators group may enable Install Mode”.  The problem is not due to your account and the privileges it has.  These new Operating Systems have elevated security as compared to Server 2003 and Windows XP.  If you just right-click on CMD.exe (located at C:\Windows\System32) and select “Run as Administrator” and then place the server or machine into Install Mode (change user /install) you should be fine.  This is annoying to a point but at the same time a nice security feature.  As always with Microsoft, it irritates us at first but we soon learn to do it out of habit.

Note - If you have renamed and/or disabled your built-in Administrator account, you can still run the task above.  If you still have any questions please feel free to let us know.  Cheers.

Posted in Citrix, Technical Questions, Microsoft, Servers | 2 Comments »

11. July 2009 by Myke.

…an office near you.  Are you prepared for it?  Can you handle it?

Posted in Funny, Microsoft | No Comments »